| Issue ID | 604101 |
| Internal NHTSA # | 10169543 |
| Manufacurer | DAIMLERCHRYSLER CORPORATION |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2004 |
| File date | 08/10/04 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Have a whistling noise in steering and dealer have tried 6 times to fix including replacing steering box. Now vehicle makes whistling noise and a knocking noise in the steering area. 3 of 6 dealers say that it cant be repaired and that it is not normal but cant get chrysler to respond. This is a lease vehicle and i want out of vehicle but have to have transportation due to my job. I am afraid something will happen to the steering one day while traveling. The vehicle has been into the dealer(s) 25 times and out of service at least 45+ days. They have replaced power steering pump 2xs, l windshield, sealed another windshield, drained power steering lines twice and replaced steering box. I leased vehicle in 9/04, with first repair attempt in 10/04 and have over 25 times in shop since last 2 years. Help me get out of this lease vehicle? *jb |
| Vehicle Mileage at Failure | 1646 |
| Number of Occurences | 25 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SANFORD, FL |
| VIN pattern | 1J4GW48N44CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 06/09/04 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | LAKE NORMAN CHRYSLER DODGE |
| Dealer's telephone number | 800-889-5253 |
| Dealer's city | CORNELIUS |
| Dealer's state code | NC |
| Dealer's ZIP code | 28031 |