| Issue ID | 1399523 |
| Internal NHTSA # | 11014697 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2004 |
| File date | 29/07/17 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Ignition switch-p41. I went to the garage one saturday morning on my way to work and could not crank up my vehicle. The ignition would literally not turn the steering wheel or anything. The lights to the car would blink and my car wouldn't start with the key in the ignition; however, the safety recall is on a model car one year after mine. This is not the first time the ignition would not crank up. One time, i literally had to pull over and stop the car only to try and start it again but it wouldn't crank. In order for it to go, i had to bang on the ignition park to get it to turn the key and further start the ignition. The issues are the same as the recall but i'm out of pocket some $687. 00 at the dealership, which i had to wait 3 hours for a tow truck to come through. I do not understand why this model car was not covered under warranty as well. I am a single parent and it is so frustrating to try and provide for my child when i can't use the only transportation that i have plus the fact that it costs an arm and a leg just to fix. I cannot afford another car note at this time. Please consider the 2004 models in this recall. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | RIVERDALE, GA |
| VIN pattern | 1J4GX48S74CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |