| Issue ID | 715497 |
| Internal NHTSA # | 10261312 |
| Manufacurer | CHRYSLER LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2004 |
| File date | 01/11/08 |
| Component | STEERING:GEAR BOX (OTHER THAN RACK AND PINION |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2004 jeep grand cherokee. While driving at any speed, the steering wheel becomes very difficult to steer and locks up for 5- 10 seconds. The failure occurs intermittently. The dealer is not taking responsibility for repairing the vehicle. Through research, the contact discovered nhtsa campaign id number 03v079000 (steering:gear box (other than rack and pinion)); however, the manufacturer stated that the vin was not included in the recall. He believes it should be repaired under the recall because it is experiencing the same defects. The failure mileage was 41,000 and current mileage was 46,000. Updated 4/14/09 *cn updated 04/17/09.*jb |
| Vehicle Mileage at Failure | 41000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | BOISE, ID |
| VIN pattern | 1J4GW48N24CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |