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2004 Jeep GRAND CHEROKEE Service Brakes, Hydraulic Problems, Complaints and Defects

Issue ID	706558
Internal NHTSA #	10253609
Manufacurer	CHRYSLER LLC
Brand	JEEP
Model	GRAND CHEROKEE
Model Year	2004
File date	01/12/08
Component	SERVICE BRAKES, HYDRAULIC
Product type code	VEHICLE
Description of the problem	About 3,000 miles ago the brakes began to pulse when applied during highway trips. This grew worse as time went on. Now they pulse even in the cold weather in december in ct during short trips (2-3 miles). When they pulse, the steering wheel shakes badly (as does the whole vehicle) especially at higher speeds and on longer trips. I will no longer allow my wife to drive it on highways. Today i went to action motors (jeep dealership in danbury, ct) and discussed the issue with two service managers. I was told that this was "normal" and that when brakes get "hot' they overheat the rotors and the rotors warp. Action motors wanted to replace the rotors at my cost. They said there was no jeep recall on the issue. I mentioned that this was the identical issue that jeep grand cherokees had in 1999 through 2003 and why did i have to pay for the defective design (does jeep not realize that brakes get hot when they are used). They told me the only reason that jeep offered free repair to those model years was that it was a result of a "law suit" against jeep. They also tried to convince me that this was normal on all makes of cars and to expect it. I have owned many cars in my many years of driving and none have experienced this issue under any conditions or any mileage. Seems someone or many must die before jeep accepts responsibility. I do not wish to have jeep repair my brakes at my cost. I no longer trust their intentions or their commitment to safety. I would like to take it to another repair shop but do not know how that might affect any "recall" directed by nhtsa that may occur in the future. The brake repair will have to been done very soon to make the car safe to operate. Shame on jeep.
Vehicle Mileage at Failure	25100
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	RIDGEFIELD, CT
VIN pattern	1J4GW48S54CXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	55
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

3VWSE69MX4M038113 WBA8E12060K794995 SALEA7BE8P2169937 WBAPK5C50BA655945 1FM5K8FYXLGC11628 W1N1671611A537654 JN1JCAT32U0015286 JMZGG14F681719277 3N1AB7AP3JY306333 VF15RXA0H52700437 JTFLU73J3E4560326 KNARH81D1R5287880

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2004 Jeep GRAND CHEROKEE Service Brakes, Hydraulic Problems, Complaints and Defects, Recalls and Failures

2004 Jeep GRAND CHEROKEE Service Brakes, Hydraulic Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?