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2004 Jeep GRAND CHEROKEE Service Brakes, Hydraulic Problems, Complaints and Defects

Issue ID	577950
Internal NHTSA #	10149424
Manufacurer	DAIMLERCHRYSLER CORPORATION
Brand	JEEP
Model	GRAND CHEROKEE
Model Year	2004
File date	23/01/06
Component	SERVICE BRAKES, HYDRAULIC
Product type code	VEHICLE
Description of the problem	In february 2004 i purchased a new 2004 jeep grand cherokee at speed motors (authorized jeep dealer) in brooklyn new york. At 7000 miles the dealer had to replace the breaks because the disks had warped. When i operated the jeep at highway speed and applied the breaks the front end would violently shake. At about 14,000 miles i returned the jeep to the same dealer with the same complaint about violent shaking in the front end. He again replaced the brakes in the front. I have since taken the jeep back to speed motors at least five times with the same complaint. I recently learned that speed motors lost it's business relationship with jeep/chrysler and can no longer service my jeep. I again encounter the violent shaking with the front end and took the car to bayridge jeep in brooklyn new york. I dropped the jeep off and later the service manager calls me at home to explain that the front and rear breaks and disks must be replaced. The services manager than explains to me that this will cost around $875. 00. I told the service manager that this is an on going problem with this car. He explained that there was nothing he could do. I paid for the repairs at an authorized jeep dealer to avoid any problems with the warranty and to make a record of the break problems with this vehicle. I call the customer services telephone number for chrysler and spoke to a female operator who than past me on to her male supervisor. When i questioned the male operator about how and why an authorized jeep dealer could put a new york state inspection striker on my car with a clear mind knowing that there are major break problems with this vehicle he blew me off again. I want to go on record as saying that there are major safety issues with this car. The date below of 1-23 -06 is the date i took the vehicle to bayridge jeep. The date of incident is the period from time of purchase to 1-23-06. I fully expect this current break replacement to only last a few thousand miles. *nm
Vehicle Mileage at Failure	7000
Number of Occurences	6
Source of the issue	NHTSA WEB SITE
City and State	BROOKLYN, NY
VIN pattern	1J4GW48S14CXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	24/02/04
Was original owner?	Y
Anti-lock brakes	N
Cruise control	Y
Number of cylinders	6
Drive train type	AWD
Transmission type	AUTO
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name	SPEED MOTORS
Dealer's telephone number
Dealer's city	BROOKLYN
Dealer's state code	NY
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JTJHY00W7M4356232 WVWZZZ1JZ2W079436 MR0BA3CDX00138538 JTJBZMCA4G2006051 1XPEP4TX0TD813898 WDDGF4KB9CA665132 MR0EX19G503078930 WDB4351151W133069 3KPF24AD9KR097710 LVRHDAEK3SN017201 KMFWBX7JABU273363 4JGDF7CE7DA135410

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2004 Jeep GRAND CHEROKEE Service Brakes, Hydraulic Problems, Complaints and Defects, Recalls and Failures

2004 Jeep GRAND CHEROKEE Service Brakes, Hydraulic Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?