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2004 Jeep GRAND CHEROKEE Service Brakes, Hydraulic Foundation Componen Problems, Complaints and Defects

Issue ID	544823
Internal NHTSA #	10124136
Manufacurer	DAIMLERCHRYSLER CORPORATION
Brand	JEEP
Model	GRAND CHEROKEE
Model Year	2004
File date	02/06/05
Component	SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONEN
Product type code	VEHICLE
Description of the problem	Our 2003 model year jeep grand cherokee has terrible brake rotors. The jeep is used by my wife for a daily driver. We live in ohio in a fairly flat area. The vehicle is driven in town 95% of the time. The vast majority of that time is on the same road with a speed limit of 35mph. It is not a congested area that requires significant and or sudden braking. The rotors began to warp around 5,000 miles. The next scheduled oil change was around 8000 miles, and we had them replaced at that point. The rotors warped severely again around 20,000 miles. At which point the dealer fooled my wife into paying them for replacement chrysler rotors as the brake warranty was neither covered under the 3/36 bumper-to-bumper warranty nor the 7-70 powertrain warranty. If i had not thought them to be under warranty, i would have never had the dealership replace them with components of such shoddy quality that they will warp again inside of one calendar year. The service manager told my wife that rotors should only last 10,000 miles. I am an automotive mechanical engineer. I uinderstand that the factors that contribute to rotor warpage are only heat and installation. Given the use of this vehicle (we don't even have a tow package), excessive heat can be eliminated. The failure mode eliminates improper installation. Poor quality material, not enough material, and inadequate manufacturing processes could cause warpage with significnatly lower heat threashold. Since chrysler and now dc has been having the problem for decades, and they have changed the calipers in the '02 model year, i suggest that nhtsa pressure dc to upgrade the quality of the rotors. All they have to do is shed heat and take the wear of the brake pads on their surface. It is one of the more simple components in a vehicle. I would suggest that they not only replace the rotors for all grand cherokee owners, but replace them with a reputable name (non dc oem) rotors. This would alleviate all issues.
Vehicle Mileage at Failure	8000
Number of Occurences	2
Source of the issue	NHTSA WEB SITE
City and State	MIDDLETOWN, OH
VIN pattern	3C606461XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	15/02/03
Was original owner?	Y
Anti-lock brakes	Y
Cruise control	Y
Number of cylinders	6
Drive train type	4WD
Transmission type	AUTO
Vehicle speed	35
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name	CRONIN MOTORS
Dealer's telephone number
Dealer's city	MIDDLETOWN
Dealer's state code	OH
Dealer's ZIP code	45044

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

LVRHDCAC0NN511577 19XZE4F99KE023096 WBA7K320707K95349 MNABSAD704W405228 3N1AB7AP8FY242281 LGXC74C49T0257759 JTEACDBJX0K002797 2HGFA16339H337884 2B6HB11X12K143723 SALEP7EU6L2019451 VBKUXS433SM398439 1HGCM66506A052157

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2004 Jeep GRAND CHEROKEE Service Brakes, Hydraulic Foundation Componen Problems, Complaints and Defects, Recalls and Failures

2004 Jeep GRAND CHEROKEE Service Brakes, Hydraulic Foundation Componen Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?