| Issue ID | 548793 |
| Internal NHTSA # | 10127133 |
| Manufacurer | DAIMLERCHRYSLER CORPORATION |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2004 |
| File date | 30/06/05 |
| Component | SERVICE BRAKES, AIR:DISC:ROTOR |
| Product type code | VEHICLE |
| Description of the problem | 13 months and a little over 13,000 miles after leasing my brand new 2004 grand cherokee, the steering wheel was shaking uncontrollably every time i'd i hit the brakes. I took the truck to the dealer and they said the rotors were defective, after a long discussion and many back and forth the svce. Manager at the dealer decided to replace the front rotors at no cost to me. Now 10 months later the problem returned. Went back to the dealer, but this time they tell me the rotors are damaged again, but i'll have to pay for the repair, which total cost is over $300. Now at 26,624 miles, they need to be replaced again, what's going on? After a friend of mine search the web, she found out that this is the same problem many 2004 grand cherokee owners have encountered. Is this a factory defect? Even though chrysler doesn't acknowledge it. Can rotors get damaged in such a short period of time, this is the second time i leased a jeep, i never had this problem with my 2000 jeep. Is anything being done about this? |
| Vehicle Mileage at Failure | |
| Number of Occurences | 3 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BUFFALO, NY |
| VIN pattern | 1J4GW48S84CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |