| Issue ID | 923614 |
| Internal NHTSA # | 10460925 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2004 |
| File date | 27/01/10 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | 1/27/10 a received in the mail a safety recall j14-heated seat elements, chrysler group and dealership only fix the front passenger seat, and the driver seat was was not fix it was disconected awaitng for a cover seat, and as of 6/7/12 the problem is not fix, chrysler firts calimed that the work was completed on may 2010, i told them no only one seat was fixed, they called the dealership and confirmed my story, and now they are telling me that they do not have in stock a seat cover and that i have to continue waiting, i have been waiting for more than 2 years and have been more than patient, i want chrysler to pay me so that i can have this fix at a location that i feel confident because i do not trust chrysler or the chrysler dealership in randolph nj, if i was to sell my vehicle i will loose value because one seat is not working and i have not been able to use my heated seat in more than 2 years, this is unaceptable, chrysler group did not comply with the safety recall. *js |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | KENVIL, NJ |
| VIN pattern | 1J4GW48S94CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |