| Issue ID | 771260 |
| Internal NHTSA # | 10315026 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2004 |
| File date | 26/02/10 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6) my driver seat track broke for my 2004 jeep grand cherokee on the right side next to the driver side door. It snapped in half and while researching on the web i found a website that everyone else is voicing there concern. My seat is swaying side to side and when i am driving my seat leans back far. When calling the dealership they said that this is not a known issue and that it will cost me between 600-800 to fix. This is upsetting when i can weld it together, but when i get in a accident will that hold? It is a terrible product and the metal should have been stronger and thicker. [xxx] link to a website detailing other complaints: http://vlane. Com/poll/30/has-your-driver-side-front-seat-broken-on-this-jeep. |
| Vehicle Mileage at Failure | 74000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | COLORADO SPRINGS, CO |
| VIN pattern | 1J4GW48S64CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |