| Issue ID | 768744 |
| Internal NHTSA # | 10312958 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2004 |
| File date | 20/06/07 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2004 jeep grand cherokee. The contact stated that the platform frame of the driver's seat broke three times. While driving approximately 25 mph, the seat began to shake which alerted him to the failure. The first two times, he welded the seat together, and the third time, he scheduled an appointment for 02/26/2010 with the dealer. He called the manufacturer, filed a complaint with a representative, and was instructed to take the vehicle to a dealer. The vehicle had not been repaired at the time of the complaint. The current mileage was approximately 67,750. The failure mileage was approximately 39,000. Updated 03/26/10. *lj the consumer stated when the seat broke, it caused it to shift and it became unstable. Chrysler refused to pay for the repairs because they stated the seat failed due to the weld. The consumer stated the seat cracked before it was welded. Updated 04/16/10.*jb updated 04/28/10.*jb updated 09/13/10 |
| Vehicle Mileage at Failure | 37000 |
| Number of Occurences | 3 |
| Source of the issue | FORWARDED FROM A CONGRESSIONAL OFFICE |
| City and State | ALBRIGHTSVILLE, PA |
| VIN pattern | 1J4GW48S74CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 01/03/04 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | KOVATCH JEEP |
| Dealer's telephone number | |
| Dealer's city | LEHIGHTON |
| Dealer's state code | PA |
| Dealer's ZIP code | 18235 |