| Issue ID | 777617 |
| Internal NHTSA # | 10320267 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2004 |
| File date | 02/10/07 |
| Component | SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER |
| Product type code | VEHICLE |
| Description of the problem | Tl*-the contact owns a 2004 jeep grand cherokee limited. While the contact was driving approximately 70 mph, the driver side heated seat unexpectedly activated without assistance. The seat exerted excessive heat. The failure occurred sporadic. The contact pulled over to the side of the road and waited until the seat was completely cooled down before he continued to drive the vehicle. There was a recall under nhtsa campaign id number 06v197000 (seats: front assembly: seat heater/cooler). The vin was excluded from the recall defect. The vehicle was taken to the dealer for the identical failure on five separate occasions where diagnostic testing was performed. When the dealer performed the most recent diagnostic testing the technician informed that the owner he would be responsible for fifty percent of the repair cost. The vehicle had not been repaired at the time of the complaint . The failure mileage was 35,000. The current mileage was 104,500. Updated 11/16/10. *lj |
| Vehicle Mileage at Failure | 35000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | MONARCH BEACH, CA |
| VIN pattern | 1J8GX58J64CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |