| Issue ID | 661721 |
| Internal NHTSA # | 10216861 |
| Manufacurer | DAIMLERCHRYSLER CORPORATION |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2004 |
| File date | 01/01/08 |
| Component | SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2004 jeep grand cherokee. The contact stated that the driver's side heated seat burned her and left two burn marks through the leather seats. She noticed the defect when hot spots began to come through the seat. She has unknowingly been burned five times. The manufacturer has not offered any assistance. The dealer stated that there was no recall for her vin number; however, there is a nhtsa campaign id number 06v197000 (seats:front assembly:seat heater/cooler). The failure and current mileages were 38,000. Updated 02-19-08 *bf the consumer stated at the same time there was a complete failure of the heating system including the defroster. Causing hazardous driving conditions. Updated 02/19/08 |
| Vehicle Mileage at Failure | 38000 |
| Number of Occurences | 5 |
| Source of the issue | HOTLINE VOQ |
| City and State | DUNKIRK, MD |
| VIN pattern | 1J8GW58N04CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | 0 |
| Date of purchase | 01/10/07 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 8 |
| Drive train type | 4WD |
| Transmission type | AUTO |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | TUCKER SUNOCO |
| Dealer's telephone number | 410-257-2080 |
| Dealer's city | CHESAPEAKE BEACH |
| Dealer's state code | MD |
| Dealer's ZIP code | 20732 |