| Issue ID | 615992 |
| Internal NHTSA # | 10178925 |
| Manufacurer | DAIMLERCHRYSLER CORPORATION |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2004 |
| File date | 10/08/06 |
| Component | SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER |
| Product type code | VEHICLE |
| Description of the problem | Tl* - the contact stated that she received a recall letter campaign # 06v197000 for her 2004 jeep grand cherokee in august 2006. The recall is for the vehicle's heated seat element. The contact stated that she has tried contacting the dealership on numerous occasions and still hasn't gotten the recall resolved. The contact stated that she can't use the thermostat for the seats, the seats become too hot at any setting. *jb the consumer stated it took 6 months to get the vehicle fixed. Updated 02/27/07. *jb |
| Vehicle Mileage at Failure | 17100 |
| Number of Occurences | 3 |
| Source of the issue | HOTLINE VOQ |
| City and State | PORT JEFFERSON STATION, NY |
| VIN pattern | 1J4GW48S14CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | SMITH HAVEN DOGE |
| Dealer's telephone number | 631-724-4080 |
| Dealer's city | ST. JAMES |
| Dealer's state code | NY |
| Dealer's ZIP code |