| Issue ID | 584967 |
| Internal NHTSA # | 10154875 |
| Manufacurer | DAIMLERCHRYSLER CORPORATION |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2004 |
| File date | 01/04/06 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I have a 2004 jeep grand cherokee. I bought the one on the show room floor with 46 miles on it. In all of the vehicles i have purchased over the years i have never had so many problems. I just took it in for the 3rd time for brakes. I was told the rotors were bad again! Of course the rotors will be warranty. However i was charged $90. 00 labor for warranty work, again. I told the dealer to go past the rotors this time and check the pads. They said they were worn 20-30%, but i brought the parts home and my husband said they were gone! The service manager said "jeep knows they have a problem with their brakes and will not do anything about it"! I was getting 13 mpg after 36,000 miles. I was told if i got a tune up it would be better. Well, $300 later it is not better! Now i get 12. 4 wd.. I had taken it to the dealer for the 4wd locking up. I was told not to use the pt 4wd. My husband was driving in ft 4wd in the winter and went to turn into a parking space. It locked up in the turn and we came inches from hitting a parked car. I called the dealer and was told this is normal. Please! Normal? So nothing has been done about it. I had metal in the transmission. Now please tell me how that can happen? I am a 56 year old woman. What if i drove it the way commercials say you can? I have the extended warranty, but of course when something is done it isn't a covered expense. I really believe that i purchased a jeep with alot of problems and don't know where to go from here. I am going to get my repair invoices together and call our local tv station. Toledo ohio has thousands of jeeps in parking lots all over the city and i want the consumers to know what kind of problems they will have if they purchase one. I am looking forward to your response before i pursue further. *nm |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | TOLEDO, OH |
| VIN pattern | 1J4GW48S84CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 04/04/03 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | ED SCHMIDT |
| Dealer's telephone number | 419-874-4331 |
| Dealer's city | PERRYSBURG |
| Dealer's state code | OH |
| Dealer's ZIP code | 43551 |