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2004 Jeep GRAND CHEROKEE Power Train Automatic Transmission Problems, Complaints and Defects

Issue ID	569460
Internal NHTSA #	10142950
Manufacurer	DAIMLERCHRYSLER CORPORATION
Brand	JEEP
Model	GRAND CHEROKEE
Model Year	2004
File date	20/08/05
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Product type code	VEHICLE
Description of the problem	1. Exceptionally hard downshift under acceleration. 2. Under light or moderate acceleration, would start in 2nd gear. Possible to move selector to 1st gear. 3. At full stop would hunt from 1st to 2nd gear. Unintended forward movement with foot on brake. In one instance pedestrian walked in front of vehicle when this unintended movement occurred nearly pinning pedestrian between 2 vehicles 4. Under acceleration jeep vehicle seemed to go out of gear and into neutral at about 60 to 65 mph. Loss of forward momentum and fuel shut off occurred . The transmission resumed acceleration but with very deliberate and extended gear selection. While accelerating to pass a semi on a 2 lane highway with long uphill grade i got alongside the semi and could see the drivers door in my peripheral vision. The jeep vehicle kicked into neutral , the fuel shut off occurred and i lost enough forward momentum to not complete the pass safely. Another vehicle appeared over the crest of the hill some distance away and i was able to brake hard enough to get back in line with the semi. A head on collision was averted. While traveling on a federal highway in colorado with a long gradual uphill grade and cruise control set to 65 the jeep vehicle selected neutral causing rapid increase in rpm to fuel shutoff point and loss of forward momentum to about 35 or 40 mph. After transmission returned to a gear i was able to resume travel and click the cruise back on. This type occurrence became frequent. Jeep vehicle svc tech drove vehicle over 160 miles and was able to replicate the occurrence. The bands were tightened and various other little fixes. Jeep vehicle now selects 1st gear to start. Jeep vehicle no longer hunts from 1st to 2nd. Jep vehicle has started to kick into neutral again. Repairs started at about 5 or 6000 miles and have now totaled 6 attempts to repair this unsafe (in my opinion) variety of complaints all centered on malfunctions in (apparently) the transmission. *jb
Vehicle Mileage at Failure	14000
Number of Occurences	30
Source of the issue	NHTSA WEB SITE
City and State	FOUNTAIN, CO
VIN pattern	1J4GW48S84CXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/12/04
Was original owner?	Y
Anti-lock brakes	Y
Cruise control	Y
Number of cylinders	6
Drive train type	4WD
Transmission type	AUTO
Vehicle speed	65
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name	LITHIA COLORADO SPRINGS
Dealer's telephone number	719-475-1155
Dealer's city	COLORADO SPRINGS
Dealer's state code	CO
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

3N1CN7AP1FL820377 MPBUMFF50NX385470 2B3CJ5DT9AH212342 1ZVBP8EM5D5213983 8Z1TJ29628V340820 XW8ZZZ5NZMG014084 3N1AB8DV9NY258522 3B7HF13Y91G705868 1G1PF5SC8C7386446 3JBVNAV45MK001378 SALLSJAD3DA798291 WBSDE93453CF93861

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2004 Jeep GRAND CHEROKEE Power Train Automatic Transmission Problems, Complaints and Defects, Recalls and Failures

2004 Jeep GRAND CHEROKEE Power Train Automatic Transmission Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?