| Issue ID | 800296 |
| Internal NHTSA # | 10341782 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2004 |
| File date | 07/01/10 |
| Component | LATCHES/LOCKS/LINKAGES:DOORS:LATCH |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2004 jeep grand cherokee. Both of the front doors would not open from the outside of the vehicle. The contact stated that she had to enter the vehicle from the rear in order to open the front doors. The vehicle was not taken to the dealer for diagnostic testing. The contact stated that intermittently none of the doors would open from outside of the vehicle which forced her to enter the vehicle from the trunk. The failure mileage was unknown and the current mileage was 55,936. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | LIVERPOOL, NY |
| VIN pattern | 1J4GW48S24CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |