2004 Jeep GRAND CHEROKEE Engine And Engine Cooling Problems, Complaints and Defects, Recalls and Failures

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2004 Jeep GRAND CHEROKEE Engine And Engine Cooling Problems, Complaints and Defects

 Issue ID741496
 Internal NHTSA #10286064
 ManufacurerCHRYSLER LLC
 BrandJEEP
 ModelGRAND CHEROKEE
 Model Year2004
 File date28/09/09
 ComponentENGINE AND ENGINE COOLING
Product type codeVEHICLE
 Description of the problemPurchased in 2008 with 52,000 miles on it. Noise emanating from under dash, seemed like a vacuum unit loosing vacuum and then the creaking or closing of a door constantly after engine shutdown. This continued until it began putting hot air out of the passenger side with cold air out of the drivers side. Then the fan stopped working altogether. Inspected the wiring to the motor and found it to be overheated and melted at the plug. Purchased a wiring repair kit from chrysler and was told that this was a "common problem" with jeeps! Now i have no heat whatsoever, but the blower (fan) does work. 2004 jeep gc limited air conditioning provides no heat with heat selected. This provides no defrosting for windshield. The fan relay precipitated this problem. Fan resistor wiring plug appeared overheated and melted and blew the system fuse 40 amp rated. The fan resistor was replaced at $100. 00 through local parts supplier, chrysler wanted $300. 00 for the same part! This problem appears to be systemic with chrysler jeep products... And i believe that they know they have a problem, why else would they offer a repair kit for it the wiring and plug)? I have read of hundreds of folk's who have experienced no heat issues with a hefty repair price "offered" by chrysler, when in fact their system has issues that they know causes failure in the air conditioning system of their products and have not offered a fix for it other than offering to fix it for an excess of $1000 per vehicle. They should be forced to make correction of a faulty system at the least, and not force customers to foot the bill for their faulty system. Customer confidence does not seem to be a concern for them without federal mandate.
 Vehicle Mileage at Failure72000
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateWARNER ROBINS, GA
VIN pattern 1J4GX58S24CXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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