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2004 Jeep GRAND CHEROKEE Engine And Engine Cooling Problems, Complaints and Defects

Issue ID	587926
Internal NHTSA #	10157144
Manufacurer	DAIMLERCHRYSLER CORPORATION
Brand	JEEP
Model	GRAND CHEROKEE
Model Year	2004
File date	11/09/05
Component	ENGINE AND ENGINE COOLING
Product type code	VEHICLE
Description of the problem	At 17,000 miles my 2004 jeep grand cherokee laredo freedom v-8 4. 7 ho engine developed a rough idle. The dealer cleaned out the fuel injector and the problem did not go away. 2nd time they put it on the computer and couldn't find anything wrong. The #2 piston popped in and out so the mechanics agreed something was wrong and recommended a new engine; but the manager wouldn't do anything. They agree the vehicle runs rough and notice the vehicles on the lot run smooth. They suggested i change the spark plugs which cost me over $200. 00 and that did not help. The dealer did change the oil pump and put in 8 new lifters. This still did not take care of the problem. The district manager stated all the jeeps run that way. He and the manager above him both state they will do nothing for me and they are closing the book. I have talked to several jeep owners with the same vehicle. Some have a rough idle and some run very smooth. Other reliable people have told me the problem is the computer. When i told the service manager he said to put the engine in low and it will jump the computer into shape. The idle is getting worse and has affected my gas mileage. I am still under warranty and am getting no where with jeep or chrysler. I now have over 31,000 miles and am nearing the end of my warranty. I don't know what will happen if the computer just dies. I imagine the engine will stop on the road and possibly cause an accident. If you could look into this i would appreciate it. I just want chrysler to stand by their product and come up with a solution so i can be assured of a safe vehicle. Another thing is they never give me paperwork after they've had my car for a few days to check things out. They always tell me it's still open and when everything is finished they'll give me paperwork. *jb
Vehicle Mileage at Failure	17000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	FLAGSTAFF, AZ
VIN pattern	1J4GW48J44CXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	19/10/03
Was original owner?	Y
Anti-lock brakes	Y
Cruise control	Y
Number of cylinders	8
Drive train type	4WD
Transmission type	AUTO
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name	PLANET JEEP
Dealer's telephone number
Dealer's city	FLAGSTAFF
Dealer's state code	AZ
Dealer's ZIP code	86004

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JM1BK123251277556 3HDSA2H55TM101486 WF0DXXGAKDFJ01607 WDCDA0EB1EA400038 WDBFA68F72F201766 ML0M100AACT001436 93ZE12JMZL8937734 5TFRV54138X043100 JS1VR51A8J2102890 2C4RC1S72PR501471 93CXM80267C134285 9BD27835K07360775

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2004 Jeep GRAND CHEROKEE Engine And Engine Cooling Problems, Complaints and Defects, Recalls and Failures

2004 Jeep GRAND CHEROKEE Engine And Engine Cooling Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?