| Issue ID | 672958 |
| Internal NHTSA # | 10225940 |
| Manufacurer | DAIMLERCHRYSLER CORPORATION |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2004 |
| File date | 28/04/08 |
| Component | ENGINE AND ENGINE COOLING:COOLING SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | The heating/cooling system is dysfunctional and has not worked correctly since purchase in 2004, but is worse now than previously. Unable to set at one temperature and have uniform heat/cooling (depending on season). It will blow really hot, then cool, then not at all on one side and the other side is totally not insync with the driver's side (there are dual controls). Today, driving in 50f weather, control set to 71f and the air conditioner came on driver's side, nothing on the passenger side. The blend doors have been replaced in january and the water pump with thermostat have been replaced in march, and it still does not work properly. At times it becomes very hot and smells hot. At other times it is freezing cold--there doesn't seem to be any in between.. At the time of the initial service the mileage was 52000, the second time it was 55000 and now am at 59000+. Have contacted chrysler customer service center with little satisfaction. |
| Vehicle Mileage at Failure | 52000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | COLUMBIA, MD |
| VIN pattern | 1J4GW58N24CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | HENRY GAY |
| Dealer's telephone number | |
| Dealer's city | LAUREL |
| Dealer's state code | MD |
| Dealer's ZIP code | 20707 |