| Issue ID | 754196 |
| Internal NHTSA # | 10297980 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2004 |
| File date | 01/11/09 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Car keeps cutting off while driving. Has done it several times on highway, rural roads and main roads. It has caused me to almost have several wrecks. When the car cuts off, i lose all power. I have been stranded several times with my autistic son. I have had to walk back home or get someone to come get me if it was further away. I have had to use someone car because i am afraid it will do it and i will wreck. After a while it will start again, but does the same thing over and over again. It started off about 1 month ago when i would just crank the car and the first time it would not crank but the 2nd time it would. In the last 2 weeks i have been stranded or be driving and have to put it in neutral to see if it will crank. It does and then i put in drive. It cuts off again. I have to pull over to the side of the road no matter where you are and sometimes if you are going on the highway at the speed and your car cuts off, you lose power and could easy wreck. If i was to pull out and it cut off, i could be hit and killed or a family member in the car with me. I was stranded across the street about 2 weeks ago and i was across the street from a jeep dealership. A gentleman came over and brought some equipment when i told him what had happened and he told me that the crank shaft sensor went out. There is a recall on that part but not on mine. I have talked to the daimler chrysler on december 29, 2009 and told them of the incident and was given a case number and was told someone would call me back. A gentleman did call back and left me a message that they had made a decision. I was not at the phone at the time he left the message. He left his name and number and i have called back. He was suppose to call me back the following day and he did not. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SILER CITY, NC |
| VIN pattern | 1J4GW48S14CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |