| Issue ID | 701485 |
| Internal NHTSA # | 10249339 |
| Manufacurer | CHRYSLER LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2004 |
| File date | 26/10/08 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2004 jeep grand cherokee. The contact stated that the heater blows cold air. The vehicle was taken to the dealer and they charged $97 for a diagnostic, but could not locate a failure code. She took the vehicle to aamco and they changed a hose and cleaned the vents; however, the failure persisted. She took the vehicle to a private mechanic, who replaced the thermostat and stated that the instrument panel main circuit board failed. A report was filed with the manufacturer and assigned reference number 18091070. The manufacturer stated that the mileage exceeded the warranty; therefore, they would not assist with the repair. The vehicle has not been repaired. The failure mileage was 82,000 and current mileage was 83,000. Updated 12/22/08. *lj the consumer stated the heat didn't work, but the thermostat would get warm. The dealer informed the consumer that the blender and circulation board needed to be replaced. Updated 12/23/08.*jb |
| Vehicle Mileage at Failure | 82000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | WHEATON, IL |
| VIN pattern | 1J8GW58N64CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 17/11/07 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 8 |
| Drive train type | 4WD |
| Transmission type | AUTO |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | JOE RIZZA |
| Dealer's telephone number | 708-364-2248 |
| Dealer's city | ORLAND PARK |
| Dealer's state code | IL |
| Dealer's ZIP code |