| Issue ID | 1434163 |
| Internal NHTSA # | 11056048 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2004 |
| File date | 02/06/17 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that while driving at various speeds, the front and rear driver side window and also the front and rear passenger side window failed to open and close. The vehicle was taken to the dealer (bachman chrysler dodge jeep ram located at 630 broadway st, jeffersonville, in 47130) where the dealer stated that the contact had to pay for the charges. The vehicle was not diagnosed or repaired. The manufacturer was contacted at 800-992-1997 and was made aware of the failure. The manufacturer asked the contact to call the nhtsa hotline. A case number was not provided. The approximate failure mileage was 151,000. |
| Vehicle Mileage at Failure | 151000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | CLARKSVILLE, IN |
| VIN pattern | 1J4GW48S14CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |