| Issue ID | 1235129 |
| Internal NHTSA # | 10787664 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2004 |
| File date | 01/11/07 |
| Component | ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2004 jeep grand cherokee. While driving 70 mph, the heater and air conditioner failed to properly regulate and function. In addition, the thermostat displayed an incorrect reading. The failure recurred on numerous occasions. The vehicle was taken to a dealer multiple times where it was diagnosed that the mode door and the heat actuator needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken to another dealer where it was diagnosed that the control head needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer who was unable to diagnose or repair the vehicle. The manufacturer was notified of the failure. The failure mileage was 50,000. |
| Vehicle Mileage at Failure | 50000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | SAGINAW, MI |
| VIN pattern | 1J4GW58N54CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |