| Issue ID | 1258551 |
| Internal NHTSA # | 10823802 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2004 |
| File date | 07/10/13 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Tl* takata recall. The contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags) and the part was not available to receive the recall repair within a reasonable time frame. The contact called more than one dealer and they were unable to determine when the recall repair appointment would be scheduled. One dealer indicated that the part did not fit and provided no further explanation as to what they would do to obtain the correct part to remedy the repair. The manufacturer was contacted and they were unable to provide a reasonable time frame to supply the part to the dealer. Vin tool confirms parts not available. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | AUSTIN, TX |
| VIN pattern | 1J4GX48S74CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |