| Issue ID | 1203852 |
| Internal NHTSA # | 10744166 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2004 |
| File date | 07/11/12 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Our jeep was recalled in nov of 2012 for faulty airbags that could deploy and cause a crash without warning. We brought the vehicle right in for repairs and have since been driving it around with two children in it. We then received another recall notice in jan 2015 stating that the original repair does not satisfactorily eliminate the potential for inadvertent deployments. We have since used the vehicle only when needed, but not with our children in the car, and have yet to be contacted to fix the problem that has the potential to cause a crash. We have contacted the dealer on several occasions only to be told that they do not have the parts to fix the problem, and have no idea when they will have the parts to fix the problem that can potentially cause a crash. Today when we contacted the dealer and said that we have barely driven the car in seven months and we need to know if the vehicle is at least "safe to drive", we were told that they don't know if it is safe to drive and they also still don't know when they will be able to fix the problem. At this point we will not drive the vehicle and want them to buy the vehicle back. I don't understand how they are allowed to issue a safety recall on a car with a potentially deadly problem, but then tell the consumer that they have to drive the car until they get the parts. ... Updated 10-13-15 *bf |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | NORTHPORT, NY |
| VIN pattern | 1J4GW48S84CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |