| Issue ID | 1039384 |
| Internal NHTSA # | 10564051 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2004 |
| File date | 06/03/13 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that the air bag warning light illuminated. The dealer stated that the air bag module would need to be replaced. There was a recall for the air bag failure under nhtsa campaign number: 12v527000 (air bags) but the part needed to complete the repair was not available. The contact was notified one year later that the recall repairs could be performed and the parts had become available. The vehicle was taken to the dealer for recall service however, the air bag warning light remained illuminated after the repairs. The dealer stated that they only installed a jumper harness that disabled the air bag entirely. The contact believed the recall service was unacceptable because instead of repairing the air bag, the air bag was completely disabled and would not deploy in the event of a crash, presenting a safety hazard. The vehicle was not further repaired. The approximate failure mileage was 50,000. |
| Vehicle Mileage at Failure | 50000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | SPRING CITY, TN |
| VIN pattern | 1J8GW68J94CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |