| Issue ID | 1032554 |
| Internal NHTSA # | 10559256 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2004 |
| File date | 08/11/12 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Received notice 11/8/12 that nhtsa campaign number 12v527000 was issued for a recall of 2004 jeep grand cherokee on which a component in the air bag control module may fail causing airbag deployment. Although we have received numerous notices, since january 2013 and as recently as january 2, 2014, from chrysler corporation and both local chrysler dealers, to alert us to this recall, upon attempting to schedule our jeep for recall resolution our local dealers have been unable to schedule that resolution. Both dealers claim that no parts are available "yet" to service the recall. This claim as been stated by the dealers every four months since january 2013 and again as recently as january 4, 2014. It appears to me as a consumer that chrysler has no intention of providing the means to resolve this recall. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WICHITA, KS |
| VIN pattern | 1J8GW58J74CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |