| Issue ID | 1558291 |
| Internal NHTSA # | 11203103 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | COMPASS |
| Model Year | 2019 |
| File date | 08/04/19 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | I bought this vehicle at hawk chrysler dodge jeep 7911 w roosevelt rd, forest park, il 60130 on 04/8/19 . I drove off the lot without a proper explanation/presentation of my vehicle, no one went over the features with me. When i arrived at home, a family member pointed out that the lcd screen qhere the mileage is displayed was not working. At first i thought it may turn on with one of the button on the vehicle because i've never owned a vehicle like this. After 10 -15 minutes of playing around with buttons i couldn't figure it out and called the dealership, the salesperson said to bring it back for an update. On the way back to the dealership i got into a car accident because i was on my way back to the dealer and i did not realize how fast i was going since mileage was not displayed. Now, i have damage on the front driver side of the vehicle less than 24hrs later. It is now 04/23/19 and the vehicle is under the dealership possession because the part to the lcd screen is on back order. According to the salesperson, i just needed an update, wrong. |
| Vehicle Mileage at Failure | 86 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CHICAGO, IL |
| VIN pattern | 3C4NJCBBXKTXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | Y |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |