| Issue ID | 1691838 |
| Internal NHTSA # | 11360244 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | COMPASS |
| Model Year | 2018 |
| File date | 15/08/19 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | The system that automatically turns off the car at stops works intermittently. Mostly does not work. My display for the radio and apps and so forth does not work at times and goes all black. I had it taken in and they said there was a battery that supplies power and they replaced it. It has only been a few weeks later and it is doing the same thing again. I told the service center it was not fixed and have still not heard back from them. They say this is a common issue with it. When the screen goes black i cannot make any adjustments to radio, maps, air for heat and cool and the back up camera is unavailable. Is this a common issue and if so why? Is there a fix for this? |
| Vehicle Mileage at Failure | 10000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MAGNA, UT |
| VIN pattern | 3C4NJDDB6JTXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |