| Issue ID | 1624302 |
| Internal NHTSA # | 11287215 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | COMPASS |
| Model Year | 2018 |
| File date | 05/12/19 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Well - this all started back in april of 2019 - when i took my jeep in - it would stall in the middle of a turn . Around 5000 miles - now this is a lease vehicle - so i took the jeep in explained to the service manager at ray laethem what the vehicle was doing and he checked the oil and there was no oil in the engine - so we started an oil consumption test - nothing after that was recorded correctly - every time i took the jeep back a the 1000 miles the oil was low and they would say come back every 500 miles - til the 3rd time i took it in and the dealership said there was no oil used - and it was a quart low - i did check it before i took it in - it was low a quart low -also took to a different dealership northland jeep , chrysler . They also stated this is normal for the engine that is in my jeep. So i took the jeep back again to northland - requested to speak to the service manager - was told he is not in - so that they could check the oil for the oil consumption test. The service guy stated we don't do that . We put that you request an oil consumption test they did the oil change - so again nothing recorded correctly - my jeep uses oil ( "its normal) , it uses a quart of oil every 1000 miles . The case is closed - problem not fixed |
| Vehicle Mileage at Failure | 4 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ROSEVILLE, MI |
| VIN pattern | 3C4NJDCB5JTXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |