| Issue ID | 1685540 |
| Internal NHTSA # | 11351635 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | COMPASS |
| Model Year | 2018 |
| File date | 24/08/20 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | I believed i had locked my doors on 2 occasions using my electronic key fob. The car beeped and lights flashed indicating that the doors were locked. Twice after thinking doors were locked i was robbed of approximately 55. 00 hidden in my glove box and center console. After 2nd time, upon investigation of the locking procedure i was able to determine that all doors except driver's would lock but not driver's even though upon walking away the indicators showed that all doors had locked. Even when in car hitting the lock button on inside of door locked all doors but driver's. I had to use key on outside to finally lock door and manually move button on inside of door to get it to lock. I believe this to be a safety issue because believing vehicle is locked when in fact it is not allows for assault or car jacking of me while stopped. It has already cost me money and time and it makes the door unsafe if ever hit on the side where that door is located because of less strength in the door. Car under warranty but upon fixing it dealer states that window motor for that door also needs attention but no parts available at this time. I will be leaving on a 500 mi. Trip tomorrow without the ability to lower my window another possible safety issue. |
| Vehicle Mileage at Failure | 34500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | TULLY, NY |
| VIN pattern | 3C4NJDBB7JTXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |