| Issue ID | 1609407 |
| Internal NHTSA # | 11267979 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | COMPASS |
| Model Year | 2018 |
| File date | 15/08/19 |
| Component | STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELD |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2018 jeep compass. While driving at an unknown speed, the contact heard an abnormal clicking noise coming from the front of the vehicle. The vehicle was taken to ramsey chrysler jeep dodge ram (1555 nj-17, ramsey, nj 07446, (201) 818-9600) where it was diagnosed that the cv boots needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was inspected again and the contact was informed that the undercarriage was improperly torqued to the subframe of the vehicle. The undercarriage bolts were torqued. The manufacturer was informed of the failure. The approximate failure mileage was 22,000. *ln *jb *tt*jb |
| Vehicle Mileage at Failure | 22000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | JERSEY CITY, NJ |
| VIN pattern | 3C4NJDBB6JTXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | RAMSEY CHRYSLER JEEP DODGE RAM |
| Dealer's telephone number | 201-818-9592 |
| Dealer's city | RAMSEY |
| Dealer's state code | NJ |
| Dealer's ZIP code | 07446 |