| Issue ID | 1696844 |
| Internal NHTSA # | 11363965 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | COMPASS |
| Model Year | 2018 |
| File date | 17/04/20 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | The jeep sat for four to five weeks during the covid-19 shut down. In april we started to drive the vehicle with only 10,870 miles on it and discovered serious pulsating when braking in the steering wheel and dangerous vibration in the braking altogether. Livonia chrysler jeep service person drove the jeep and determined warped rotors. Would not repair under warranty. Car sits month after month unable to drive while paying lease payments on the car. Took the car to snethcamp today 10-12-20 for an appointment set up by kris in jeep customer care. Dealership will not look at the jeep unless i agree to a $65. 00 inspection fee. I refuse to pay anything for a defective lease vehicle repair. The jeep is still at the dealership and so far no resolution through customer care at fca has occurred. No issues with the brakes occurred before the vehicle sat for approx. 4 weeks. Why in the world would warped rotors due to non use of the vehicle be the responsibility of the person leasing the vehicle with only 10,870 mile on it? So far i have made 7 payments and insurance costs per month on a vehicle for 7 months that cannot be driven due to inferior manufacturer parts. Help!!!! |
| Vehicle Mileage at Failure | 10870 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | REDFORD, MI |
| VIN pattern | 3C4NJCBB8JTXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| DoT tire identifier | |
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| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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