Issue ID | 1688341 |
Internal NHTSA # | 11353650 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | COMPASS |
Model Year | 2018 |
File date | 20/11/19 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2018 jeep compass. The contact stated that the computer independently turned off and reset itself. The gear shifter became inoperable. The contact stated that the vehicle shutoff while driving with an unknown warning light illuminated. The vehicle was taken to jason lewis chrysler dodge jeep ram located at 120 auto ln, sparta, tn 38583 however, the technician was unable to duplicate the failures. The vehicle was taken to east tennessee dodge chrysler jeep ram located at 2774 n. Main st, crossville, tn 38555, where it was stated that there were many unspecified failures with the vehicle. The technician stated that the vehicle needed to be kept for over a month for comprehensive diagnostic tests. The manufacturer was made aware of the failure and suggested that the contact leave the vehicle with the dealer and request a loaner vehicle. The vehicle was not repaired. The failure mileage was approximately 17,000. |
Vehicle Mileage at Failure | 17000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | CROSSVILLE, TN |
VIN pattern | 3C4NJCBB6JTXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 19/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |