| Issue ID | 1650300 |
| Internal NHTSA # | 11316590 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | COMPASS |
| Model Year | 2018 |
| File date | 01/03/20 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I've been getting this car serviced every 2-3 months for the same issue since i first leased it in july 2018. I've been saying it's a transmission issue, i get ignored. My car has stopped working in the middle of the road and highways for the entirety of my lease, it happened again on 3/1/2020 and the service department finally took it in. After almost a week of not touching it, they finally took a look at it and confirmed that it was the transmission. They now don't know how long it's going to take to fix and they want to charge me out-of-pocket for a rental car to use until they decide to fix it. This was a brand new vehicle that left the lot with 0 miles on it, i had to go through a recall and countless moments where i was scared to drive it, and no one batted an eyelash. This dealership is rude and careless, they just want to make money off of people. I should not be paying for a leased vehicle that is clearly damaged. This last time that it happened, i was going 35mph on a local road and thank goodness there wasn't many drivers around and no accidents occured. |
| Vehicle Mileage at Failure | 30500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HACKETTSTOWN, NJ |
| VIN pattern | 3C4NJDBB0JTXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |