| Issue ID | 1670184 |
| Internal NHTSA # | 11331084 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | COMPASS |
| Model Year | 2018 |
| File date | 15/11/18 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2018 jeep compass. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the instrument panel indicating shift to desire gear or place vehicle in park. A secondary message stated that automatic start was not detected. The contact pulled over and restarted the vehicle however, the failure persisted. The vehicle was taken to three rivers chrysler jeep dodge ram (2633 w liberty ave, pittsburgh, pa 15216), and was diagnosed that unknown software in the vehicle needed to be reprogrammed. The vehicle was repaired however, the failure recurred and was not taken back to the dealer for a second diagnostic testing. The contact stated that the failure persisted. The manufacture was not made aware of the failure. The approximate failure mileage was 29,000. The vin was invalid. |
| Vehicle Mileage at Failure | 29000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | BRIDGEVILLE PA 15017, PA |
| VIN pattern | 3C4NJDBB8JTXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |