| Issue ID | 1595825 |
| Internal NHTSA # | 11246641 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | COMPASS |
| Model Year | 2018 |
| File date | 26/08/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Why has this not been recalled. Had my jeep at the dealer yesterday, for another oil change, about 2000 miles before i was due. The last oil change was around 9500 miles. They said, there was no oil in my car when he checked. It has just under 13,000 miles on it and for the second time in 5 days, the engine just shut off while driving. So i have now almost gotten rear-ended twice. I have to drift to the side, put the car in park, shut it off entirely, then restart, yesterday it took 3 tries to get it to restart. I was told, i need to drive another 2000 miles and come back so they can check my dip stick, which they marked yesterday. Ironically while i was checking out, there was a woman there, picking up her compass from them after a week, because they were replacing her engine. Earlier this month i was talking to a family friend. Her compass had just come back from the same dealer, after having the engine replaced for the same thing. So why, am i still having to drive a car, when this is a known issue? From reading other complaints, sounds like some have not had as easy of a pull off as have and are stuck in harms way when it happens to them. Is it going to take someone dying for this issue to become a recall?? |
| Vehicle Mileage at Failure | 12737 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LAWRENCE, PA |
| VIN pattern | 3C4NJDBB5JTXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |