| Issue ID | 1613803 |
| Internal NHTSA # | 11271367 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | COMPASS |
| Model Year | 2018 |
| File date | 27/10/19 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Same issue 2x now and feel my life and others are jeopardized. While driving on a highway coming to a red light slowing down for the light to then turn green while pushing the gas the car stalled, shut down and emergency brake turned on, nothing would work. I could not disengage the emergency brake to even move the car off the lane of the highway and was nearly in a car accident. The first incident the vehicle was taken in for service and was told i needed an oil change. I said so while i'm driving, getting on a highway 1. 5 minutes after leaving my home my car will just shut down? The answer was yes! Unacceptable!! How about the car not turning on due to low oil or things of such instead of the car turning on and allowing you to drive enough to get up to 50 mph then just shutting down. Again today and car is being towed to dealer. I have uconnect and receive emails of my car diagnostics. Only 3 days ago it sent a "suggested" oil change. Understand that uconnect has an "immediate action needed" alert. If the car shuts down i would assume this should be an immediate action not a suggestion. There is no oil indicator on my dashboard. This is a huge safety issue and concern and must be immediately. I will be reaching out to any and all news stations that will hear my story and read the hundreds reported if legitimate action is not taken specific to this life saftey issue! I was in a car accident in 2017 and an airbag blew my left eye apart and has left me blinded in one eye. I purchased this vehicle to make me feel safe due to the blind spot alert function. I now have to be concerned that i may jeopardized the safety of myself and others over an oil change?! I hope this reaches the right source and i hope they read the hundreds of other reports that are exactly the same or jeep will be on the news and all those that turned a cheek. *dt *dt consumer stated her fianc |
| Vehicle Mileage at Failure | 25000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HOWELL, NJ |
| VIN pattern | 3C4NJDCBXJTXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | FREEHOLD CHRYSLER JEEP |
| Dealer's telephone number | 732-780-2900 |
| Dealer's city | FREEHOLD |
| Dealer's state code | NJ |
| Dealer's ZIP code | 07728 |