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2017 Jeep COMPASS Unknown Or Other Problems, Complaints and Defects

Issue ID	1692499
Internal NHTSA #	11360717
Manufacurer	Chrysler (FCA US LLC)
Brand	JEEP
Model	COMPASS
Model Year	2017
File date	22/09/20
Component	UNKNOWN OR OTHER
Product type code	VEHICLE
Description of the problem	The radio/navigation system seems to have a mind of it's own. First, the radio screen has been slowly separating from the radio, which hasn't affected the use of the touch screen usage. It is about half way separated. All of a sudden we find the unit changing our radio stations using our presets and manually entering in digits; it scrolls through the air conditioning vent options and stops on any one of them randomly; it has selected the uconnect app trying to load some application that isn't loaded; it has selected to turn on the heated steering wheel; it has selected to turn on either seat's heater and then off again, then both, etc.; it has selected the navigation and routed to different locations and started the navigation all on it's own; on one drive, while in motion, this summer when 100 deg outside, it has turned the heater all the way up and then locked the screen so we couldn't change it back. On this one, it nearly caused an accident! My has had a stroke before and can't take the heat. When it wouldn't let her change it back to air conditioning she nearly passed out trying to get out of traffic and to the side of the road. It wouldn't even let her use the manual knobs to control the air conditioning. They were locked. Even when turning car off and then back on didn't help initially. It took 3 times until it let her adjust it. These happenings are random; some happening more than others and sometimes not at all. It happens at any point, in motion or sitting still; city, highway, turning, straight; it doesn't matter to it. This happens at least daily and will start and stop at random times. Most of the time it doesn't stop until you cut the car off. This is a safety issue in so many ways. I have videos that shows this, but can't upload a video.
Vehicle Mileage at Failure
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	CUERO, TX
VIN pattern	3C4NJDDB1HTXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

SALYL2RX0JA737841 5N1AA08C58N620921 WDC1660242A374198 JTND4MBE8N3182067 WAUZZZ4L4CD034216 5N1AT2MT0HC871871 3GNKBCRS8MS524477 KNDPR3A65H7048153 2SFPM2393T1168835 5UXCW2C04M9H15997 WBANU5C5XAC460052 1FT7W2BT5KEE87749

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2017 Jeep COMPASS Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

2017 Jeep COMPASS Unknown Or Other Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?