| Issue ID | 1626542 |
| Internal NHTSA # | 11288889 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | COMPASS |
| Model Year | 2017 |
| File date | 11/12/19 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | I bought my car in 2018 brand new with less than 10 miles. In the first few months, it required a brand new radio system and rear camera replacement. In some months following that, i have had my car stop on me while driving, approximately 4-5 times with only excuses as to why the car would unsafely do this. First time was an update that needed to be done. Second time was the keyfob battery but accused it of being lack of oil changes (i don't need to go to the dealership for oil changes). Next, was no explanation at all. Last was yesterday when it died twice in one day in the middle of the road. They called to let me know that it probably is because my oil is 3/4 way depleted even though i had an oil change done less than 3k miles ago. Their suggestion is that i return every 500 miles so they can top me off if the oil seems to be an issue. These are thankfully in less busy streets mostly driving straight but once while turning. Once included an error code that i was told was an electrical system error but it didnt register. I have pictures and videos on my phone from the incidents. I have also written to the ceo of jeep, attorney general and will be contacting an attorney from an article i found on this issue from april of 2019. My photos and videos will not send and upload. |
| Vehicle Mileage at Failure | 28000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ROUND LAKE, IL |
| VIN pattern | 3C4NJCAB3HTXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |