Issue ID | 1524557 |
Internal NHTSA # | 11163411 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | COMPASS |
Model Year | 2017 |
File date | 01/04/18 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | The vehicle has been in motion every occurrence and happened on a highway. The jeep has shut off while i was driving. I had the automatic off turned off and when i stopped at a stop light the jeep powered down, dash and lights went crazy, and my jeep would not start back up. It took over 5 minutes to get the jeep to come back on. There is also a popping noise and a very hard shift at times. When this hard shift occurs it pulls my jeep to the right, i have had it in the shop several times this year and they cannot figure out the problem. They thought changing my shocks would help but it has not. There is still a popping sound when i hit a certain speed and then it is still shifting extremely hard randomly and jerks the whole jeep when it happens. It has almost caused me to wreck a couple times especially when i am in a right handed curve and this occurs; it caused me to go off road when i took a right handed curve and it occurred. This has been happening since april 2018, and i have had it in the shop several times. This has been an ongoing thing now i do not have the files with me today at work, but i do have them at home. I can upload the documentation at a later date. Unsure of exact date. |
Vehicle Mileage at Failure | 20000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | KERMIT, WV |
VIN pattern | 3C4NJDBB1HTXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 28/03/23 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 55 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |