| Issue ID | 1460687 |
| Internal NHTSA # | 11085063 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | COMPASS |
| Model Year | 2017 |
| File date | 14/04/18 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | As many other owners of vehicles with the uconnect infotainment system will attest, the partnership with siriusxm and weather alerts has become an actual issue. Sad that is the case since a simple fix could be presented but here we are as customers with an unsafe and sometimes never ending supply of full screen popups of weather alerts on our infotainment system. Fca, uconnect, and siriusxm all seem unwilling to provide a solution to the nws' geographic weather alerts. These alerts can and have happened at a steady interval of every 30 seconds and they never leave the screen unless you close it. No matter what you are doing, to include getting navigated to a poi, the popups override everything. A simple fix from connect and fca would be to provide a setting to disable alerts; another option would be to have the alert "time out" after 20 seconds. I am aware the alerts come from nws so no fix to the crazy geographic alerts to things 200 miles away. Please press fca and uconnect to provide a solution to this issue that many many owners are having significant complaints about. |
| Vehicle Mileage at Failure | 2100 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | EDMOND, OK |
| VIN pattern | 3C4NJCBB1HTXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |