| Issue ID | 1604352 |
| Internal NHTSA # | 11258000 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | COMPASS |
| Model Year | 2017 |
| File date | 01/02/19 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact's daughter owns a 2017 jeep compass. While driving 30 mph, the vehicle seized in the middle of the road. The driver was able to restart the vehicle within five minutes. There were no warning indicators illuminated. The vehicle was taken to central jeep chrysler dodge ram of raynham (located at 191 us-44, raynham, ma 02767, (508) 823-0101) where it was diagnosed that it needed a pass and oil change. The vehicle was repaired, but the failure recurred on september 25, 2019. The driver stated that a warning message appeared, indicating to restart the vehicle; however, the vehicle was unable to turn off. While depressing the accelerator pedal, the vehicle failed to accelerate and was unable to shift into any gear. The vehicle was taken back to the dealer. The contact attempted to contact the manufacturer, but was unsuccessful. The failure mileage was 20,000. The vin was not available. |
| Vehicle Mileage at Failure | 20000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | RAYNHAM, MA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |