| Issue ID | 1529906 |
| Internal NHTSA # | 11170317 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | COMPASS |
| Model Year | 2017 |
| File date | 09/01/19 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | The vehicle was stopped at a stoplight on a city expressway and when the light turned green the stop/start system failed to restart the engine. It engaged the parking brake in the middle of the road and would not allow me to immediately restart the car. After several attempts to restart the car with traffic flying by me i was finally able to restart the car and disengage the parking break. This has happened multiple times and my dealership says they will not fix it because they are waiting to receive a stop start battery from mopar. It has been on backorder for a month and they dont have a date when it will be fixed. This keeps happening at least once a week and they do nothing to correct the problem. The problem is with the start/stop system made to conserve gas. The system should not leave you stranded in the middle of busy roads where someone can slam into the back of you. |
| Vehicle Mileage at Failure | 12300 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NEWPORT NEWS, VA |
| VIN pattern | 6C4NJDAB4HTXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |