| Issue ID | 1644945 |
| Internal NHTSA # | 11309612 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | COMPASS |
| Model Year | 2017 |
| File date | 11/09/19 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Uconnect display has frozen on multiple occasions for extended period of time. Turning car off then back on only resolved the situation half of the time, hard restarts required the other times. After 4th freezing, dealer finally replaced entire uconnect system. |
| Vehicle Mileage at Failure | 52691 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LEESBURG, VA |
| VIN pattern | 3C4NJDDB7HTXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |