Issue ID | 1554927 |
Internal NHTSA # | 11195440 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | COMPASS |
Model Year | 2017 |
File date | 09/04/19 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | My 2017 jeep compass is very faulty and has been in the dealership maintenance area for the same issue multiple times. I have attached supporting documentation of the three different times in the shop for the same/similar issues. The following concerns are included in this documentation: (1) the vehicle turned off while in motion driving on a city street, the parking break engaged and prevented the vehicle from moving further in the middle of the city street. (2) the vehicle refused to start when parked in a garage. Once pressing the start button multiple times, the vehicle started and multiple service lights came on, including "service esp" and "service 4wd". This has happened multiple times over the life of owning the vehicle (only 23 months and about 18,000 miles). I have included two service records (the first time and most recent time it was taken to the dealership), i do not have the third record with me as the vehicle is in for maintenance currently and the other invoice is in the vehicle, however you can see record of the second visit in the record from 4/9/2019. I am concerned for my safety and the safety of other drivers given my history with my vehicle and hope to get this permanently fixed instead of putting a band aid on it as the dealership has done. *dt*jb |
Vehicle Mileage at Failure | 18000 |
Number of Occurences | 3 |
Source of the issue | NHTSA WEB SITE |
City and State | GLENDALE, CA |
VIN pattern | 3C4NJDDBXHTXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 19/01/25 |
Was original owner? | Y |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | GLENDALE DODGE CHRYSLER JEEP |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |