| Issue ID | 1413853 |
| Internal NHTSA # | 11033267 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | COMPASS |
| Model Year | 2017 |
| File date | 01/10/17 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2017 jeep compass. While driving between 20-25 mph, the emergency brake erroneously self activated abruptly and stopped the vehicle. In addition, the electrical system malfunctioned and caused the instrument gauges to stop operating and the interior lighting remained illuminated. The vehicle was taken to putnam jeep/chrysler in burlingame, ca who indicated that the failures were due to a computer software update issue. The computer software was updated, but the failures continued. The manufacturer was notified of the failures. The failure mileage was 400. |
| Vehicle Mileage at Failure | 400 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | SAN MATEO, CA |
| VIN pattern | 3C4NJCAB3HTXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |