| Issue ID | 1489747 |
| Internal NHTSA # | 11120028 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | COMPASS |
| Model Year | 2014 |
| File date | 01/01/18 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | My car which is automatic , while driving all of sudden i feel it has shifted gear. Like while driving in normal (d) mode ii feel the gear has shifted to neutral (n) or as if i am driving steep uphill at the speed of 60 miles and engine slows down the speed and makes very loud noise. I have read online over 100 people have posted same issues. I took the issue to jeep dealer in paramus nj , they charged me $400 to check and told me go home there is nothing wrong. Wow ! ( fyi, i have put the date of 1/1/18 but this has been happening for over a year and it happens often ) i just don't have money to fight and get this issue sorted out. There is something horribly wrong how jeep's are made, bring me back to the days when american's car had bad reputation and the same issue is coming back. Profits over safety must be the motto of chrysler corp. What a shame |
| Vehicle Mileage at Failure | 42000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PARAMUS, NJ |
| VIN pattern | 1C4NJDEB9EDXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |