| Issue ID | 1397763 |
| Internal NHTSA # | 11013067 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | COMPASS |
| Model Year | 2014 |
| File date | 05/08/17 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | Informed by dealer that vehicle could not be properly aligned without replacement of both front suspension lower control arms. Vehicle has 58,334 miles on it and was showing excessive wear on front tires. Had control arms replaced, which contained sealed lower ball joints, was told by service technician that this was a know weakness in this vehicle's design/construction and common replacement procedure. Vehicle was driving/tracking fine otherwise, but was told this was a safety issue that needed to be addressed. Have never seen failure of critical suspension component on vehicle with so few miles on it. |
| Vehicle Mileage at Failure | 59334 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | TEMPERANCE, MI |
| VIN pattern | 1C4NJCEAXEDXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |