| Issue ID | 1098199 |
| Internal NHTSA # | 10621862 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | COMPASS |
| Model Year | 2011 |
| File date | 10/08/14 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I bought the car in 2011. The transmission got broken before the car had 1000 miles and it was covered by warranty with a new transmission. A year later i was driving and the transmission light turned on and the car stopped responding. After waiting for about one hour, the light went off and i could drive to a dealer. They did not find "anything wrong" with the transmission and they did not make any reparation. A month ago the same happened after driving for two hours. I left the car at a different dealer, and after having my car for three days they told me the same: "nothing is wrong with the car" and no reparations were done. Last sunday i was driving to a different state, and again after 2 hours driving, the car stopped responding and the transmission light turned on. After waiting for 2 hours in the roadside i could finally reach my destination. There is definitely something wrong with the transmission of the car, and it seems that chrysler does not want to take responsibility for it. Maybe they are waiting for me to hit 100,000 miles to tell me that the transmission is useless and i have to pay for a new one??? How come the same problem happened 3 times and 3 dealers did not identify the problem? The fact is that the car is not reliable, and i cannot plan any trip longer that 1 hour drive... |
| Vehicle Mileage at Failure | 88000 |
| Number of Occurences | 3 |
| Source of the issue | NHTSA WEB SITE |
| City and State | FAIR LAWN, NJ |
| VIN pattern | 1J4NF5FB9BDXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |